jb999 Privacy Policy

Jb999 is a trusted online betting and gaming platform in Bangladesh. We take the privacy of our members seriously. This Privacy Policy explains in detail what personal information jb999 collects, how it is used, where it is stored, and the steps we take to keep your data safe.

By using the jb999.pro website or mobile app, you are considered to have agreed to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform.

This policy applies to all jb999 services and platforms — including the website, mobile app, customer support channels, and all promotional communications.

Jb999 collects certain information to deliver the best possible service. We only gather what is strictly necessary to operate the platform — nothing more.

Automatically collected data includes: your browser type, operating system, page visit times and frequency, referral URLs, and session data. This information is used to improve platform performance.

Information collected by jb999 is used only for lawful, specified purposes. We never use your data for anything that has not been disclosed to you in advance.

• Account Management: Confirming your registration, securing your login, and managing your account settings.
• Transaction Processing: Processing deposits, sending withdrawals, and maintaining transaction records.
• Service Quality Improvement: Analyzing user experience to make the platform more intuitive and effective.
• Security Assurance: Preventing fraud, money laundering, and unauthorized access.
• Promotional Communications: Notifying you about bonus offers, promotions, and important updates (with your consent only).
• Responsible Gaming: Detecting unusual betting patterns to provide timely support to members.
• Fulfilling Legal Obligations: Providing information as required by regulatory authorities.

Jb999 stores your personal data on secure servers protected by advanced encryption technology, accessible only to authorised personnel.

How long we retain your data depends on the type of information and the purpose it was collected for. Our general policy is:

• Active account data: retained until the account is closed.
• Financial transaction records: a minimum of 5 years, as required by law.
• KYC documents: up to 3 years after account closure.
• Log & Session Data: retained for up to 1 year.
• Support chat history: retained for up to 2 years.

Jb999 never sells your personal information to third parties. In specific circumstances, limited data may be shared with trusted partners:

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete transactions.
• Technology Service Provider: Data may be shared with cloud and hosting providers for platform operations — all of whom are bound by strict confidentiality agreements.
• Law Enforcement Agencies: Under Bangladeshi law, we may be legally required to disclose information in response to a court order or government directive.
• Fraud Prevention Agency: Information may be shared with relevant authorities to detect suspicious financial activity.

Jb999's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, or settings.
• Analytics Cookies: Used to understand which sections of the site are most visited — fully anonymous.
• Marketing Cookies: Active only with your consent. Can be disabled at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Note that disabling certain essential cookies may affect some platform features.

As a jb999 member, you have important rights regarding your personal information. We respect and uphold these rights.

Jb999 strictly prohibits registration by anyone under 18. We do not knowingly collect any information from minors.

Age is verified at registration. If an account holder is found to be under 18, the account will be immediately closed and all collected data will be deleted.

Jb999 applies industry-leading security measures to protect your data. Our security layers include:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An extra layer of security at login — SMS OTP is mandatory.
• Firewall & DDoS Protection: To protect servers from cyber attacks.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Access Controls: Only authorized personnel can access specific data — role-based permission system.
• Data Backup: Regular encrypted backups are stored at a secure offsite location.

Jb999 may update this Privacy Policy from time to time. You will be notified of any significant changes via SMS to your registered mobile number and through an in-platform notification — typically at least 7 days before the changes take effect.

Continuing to use the platform after an updated policy is published will be considered your acceptance of the new terms. We encourage you to check this page regularly.

If you wish, you can contact our FAQ Page you can view or Responsible Gaming Visit the page to learn more.